The latest from Switch2


Switch2 recognised for decade of customer excellence and innovation

Switch2 recognised for decade of customer excellence and innovation

Community and district heating specialist Switch2 Energy has been shortlisted for two Project of the Decade Awards by The Association for Decentralised Energy (ADE). Switch2 is a finalist in the Customer Engagement and Innovation award categories, which is a mark of its success in pioneering smart metering and pay-as-you-go technologies, and ensuring that the customer

Switch2 Energy conquer Yorkshire's three peaks to raise money for cancer charity

Switch2 Energy conquer Yorkshire’s three peaks to raise money for cancer charity

A team from Saltaire’s Switch2 Energy has raised more than £4,000 for Yorkshire childhood cancer charity Candlelighters by completing the Yorkshire Three Peaks Challenge. In driving rain, the twelve-strong team walked the 24 mile route – climbing a total of  5,200 feet to the summit of Pen-y-Ghent, Whernside and Ingleborough mountains in the Yorkshire Dales

my switch2

My Switch2 online service puts community heating customers in control

Community and district heating specialist Switch2 Energy has launched a new online service to increase transparency – giving  residents full control of their bills and easy access to their accounts. The easy-to-use My Switch2 online portal provides residents with complete visibility of their account and enables them to make payments online. It is available to

Switch2 Energy crowned 'Supplier of the Year' in Housing Excellence Awards

Switch2 Energy crowned ‘Supplier of the Year’ in Housing Excellence Awards

Switch2 Energy has won the Housing Excellence ‘Supplier of the Year’ Award for its lifetime achievements in community and district heating. The judging panel of housing specialists were impressed by Switch2’s customer service and resident engagement, and its commitment to tackling fuel poverty and addressing the needs of vulnerable residents connected to heat networks. Awards

Seminar will brief housing industry on regulatory changes affecting heat networks

Seminar will brief housing industry on regulatory changes affecting heat networks

Latest changes to regulations affecting the community and district heating sector and current industry updates will be discussed at a free breakfast seminar in central London on Thursday 18 May. The event is being hosted by heat network specialist Switch2 Energy and lawyers Winckworth Sherwood, in partnership with the Association of Decentralised Energy (ADE), which

Switch2 publishes free eGuide to designing and planning heat networks

Switch2 publishes free eGuide to designing and planning heat networks

Community and district heating specialist Switch2 Energy has published a free guide to designing and planning heat networks. The ‘Design for the Future’ guide provides advice to engineers, developers and designers on the key planning considerations to ensure smooth and efficient heat network operation for lower whole-life costs and improved resident satisfaction. “Failure to get

Ian Allan

Heat network customers could be missing out on lower bills due to regulatory delay

The current ‘opt out’ of regulations requiring district heating suppliers to fit final customer meters to unmetered properties is bad news for residents, who could be missing out on cost savings of 35 to 50%, says community heating specialist Switch2 Energy. The Heat Network (Metering and Billing) Regulations make it compulsory to install final customer

How district heating industry is making energy prepayment popular

How district heating industry is making energy prepayment popular

Traditional energy suppliers have a lot to learn from the district heating sector about popularising prepayment by putting it on an equal footing with other types of tariff, says Switch2 Energy. Energy regulator Ofgem has announced that prepayment tariffs charged by the Big Six and other suppliers will be capped from April 2017 until the