The latest from Switch2


Ian Allan

Heat network customers could be missing out on lower bills due to regulatory delay

The current ‘opt out’ of regulations requiring district heating suppliers to fit final customer meters to unmetered properties is bad news for residents, who could be missing out on cost savings of 35 to 50%, says community heating specialist Switch2 Energy. The Heat Network (Metering and Billing) Regulations make it compulsory to install final customer

How district heating industry is making energy prepayment popular

How district heating industry is making energy prepayment popular

Traditional energy suppliers have a lot to learn from the district heating sector about popularising prepayment by putting it on an equal footing with other types of tariff, says Switch2 Energy. Energy regulator Ofgem has announced that prepayment tariffs charged by the Big Six and other suppliers will be capped from April 2017 until the

How to recover costs from heat networks while ensuring residents pay fair price

How to recover costs from heat networks while ensuring residents pay fair price

Community and district heating suppliers in the UK often struggle to manage the twin challenges of recovering investment and operational costs while ensuring low and fair pricing for residential heat customers. Community heating specialist Switch2 Energy has published an infographic guide to effective tariff setting. This is the start of the company’s wider information campaign

Ian Allan

Seminar shows how to make district heating pay for both operators and residents

How local authorities and housing associations can achieve financial viability for district heating schemes, while ensuring fair pricing for residents, will be addressed at a free breakfast seminar in central London on Wednesday 25 January. The seminar is being hosted by Switch2 Energy, Winckworth Sherwood and The Carbon Trust, who will discuss software tools, cost

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Switch2 Energy achieves triple for international management standards

District heating specialist Switch2 Energy has been awarded the ISO 14001:2015 environmental and OHSAS 18001: 2007 health and safety accreditations. These international standards have been integrated with the company’s existing ISO 9001:2015 quality management system to mark a triple achievement. The company was supported through the process by FPA Consulting, and LRQA, which recommended Switch2

Mike and Ian accepting Smart Metering Technology of the Year

District heating innovation from Switch2 shortlisted for European smart home award

Community and district heating specialist  Switch2 Energy has once again reached the finals of the European Smart Energy Award for excellence in smart metering. The company’s UK designed and manufactured Incontro smart energy meter  has been nominated for the Smart Home Innovation of the Year Award. This follows Switch2’s success in the prestigious awards in

Heat supply you can trust

How heat network providers can raise standards with the Heat Trust

Community and district heating specialist Switch2 Energy has published a free guide to help heat network providers to meet the best practice standards of the Heat Trust. The eGuide, titled ‘A Heat Supply You Can Trust’ is available free to download. It explains how heat suppliers can raise quality and customer service standards to gain

Switch2 Energy puts customers first to win national award for district heating success

Switch2 Energy puts customers first to win national award for district heating success

Community heating smart metering specialist Switch2 Energy has won a top industry award for customer service. The company has won the Association for Decentralised Energy (ADE) Customer Engagement Award for its smart metering partnership with Sheffield City Council. Switch2’s smart metering technology is being used by Sheffield City Council to dramatically cut customer bills and

Resident

Switch2 Energy commits to customer service excellence with Heat Trust

Switch2 Energy has registered the first of its heat network projects with the Heat Trust,  which will provide customers with assured high levels of customer service and consumer protection. Switch2 is a founding member of Heat Trust, which was launched in 2015 to put in place a common standard in the quality and level of

Switch2 and Newport City Homes win award for combatting fuel poverty

Switch2 and Newport City Homes win award for combatting fuel poverty

Switch2 Energy and Newport City Homes (NCH) have won a national award for their joint success in tackling fuel poverty. More than 750 homes connected to NCH’s Duffryn district heating scheme have halved their energy consumption by using Switch2 Energy’s G6 smart energy pay-as-you-go meters. Previously, residents paid a fixed weekly charge for their heating