Energy billing solutions

We have wide expertise & services for billing & PAYG; from data collection to issuing bills & offering enhanced customer services & payment options for your customers.

Credit billing

We have a wide expertise in billing, from issuing bills to our enhanced debt management services to ensure you receive payment. We are compliant with the latest legislation in the community heating sector including the heat network (metering and billing) regulation 2014, and are founding members of the Heat Trust, which is set up to protect residents on communal heating.

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Pay-as-you-go systems

We were the first to introduce the concept of pay-as-you-go (prepayment) systems into community heating schemes more than 30 years ago and have over 40,000 PAYG smart meters installed in the marketplace.

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Customer engagement

We win awards for our customer services and engagement practices because we understand the importance of making sure that every customer feels welcomed and is engaged with our service.

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Debt management

Increasing debt levels on community heating schemes is a problem for many landlords. Our team is highly experienced and successful in recovering unpaid monies.

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Switch2 case study

We were the first to introduce the concept of pay-as-you-go (prepayment) systems into community heating schemes

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