District heating specialist Switch2 Energy has been awarded the ISO 14001:2015 environmental and OHSAS 18001: 2007 health and safety accreditations. These international standards have been integrated with the company’s existing ISO 9001:2015 quality management system to mark a triple achievement.
The company was supported through the process by FPA Consulting, and LRQA, which recommended Switch2 for the double certification following a five-day audit process.
Kirsty Lambert, Managing Director, Switch2, said: “We have always had robust management systems and processes, but we now have a fully integrated management system that combines the world’s best environmental, health and safety and quality ISO standards.
“We have undertaken a rigorous business improvement and assurance process with professional support from FPA and LRQA and are very proud to have achieved a trio of ISO accreditations. These standards are at the heart of our strategy and operation, and are crucial in supporting the ongoing growth of our business.”
John Barke, Managing Director, FPA Consulting, said: “Congratulations to Kirsty and the team. They have worked hard to maximize the benefits that ISO 9001, ISO 14001 and OHSAS 18001 can bring, in particular around customer service, satisfaction and managing business risk which is critical to their business resilience.”
Yorkshire-based Switch2 Energy has more than 35 years experience of smart metering and billing for the community energy and district heating sector. The company remotely manages and monitors its smart meters from its UK customer service centre, which offers complete billing and administration services to more than 430 heat networks and 70,000 homes.